Privacy Policy

This policy explains what information OpenRoad Lending collects when you use this website and our loan-matching service, how we use and share it, how we protect it, and the choices you have about it.

Information We Collect

Information you provide. When you submit a matching request, you provide identity details (name, date of birth, address), contact details (phone, email), financial details (income, employment, banking information), and details about the loan you are seeking. When you email us or submit a review, you provide whatever information your message contains.

Information collected automatically. Like most websites, we and our service providers may collect device and usage information — IP address, browser type, pages viewed, referring pages, and similar analytics data — through cookies and comparable technologies. You can control cookies through your browser settings; some site features may not function without them.

How We Use Information

We use the information you provide to operate the matching service — including transmitting your request to lenders and marketing partners in our network so they can evaluate it — to respond to your messages, to maintain and improve the website, to comply with legal obligations, and to prevent fraud and misuse. We use automatically collected information to understand how the site is used and to keep it fast, secure, and useful.

The core purpose of this service is connecting you with lenders, so submitting a request means your information is shared with lenders and, where applicable, marketing partners who may be able to serve it; each recipient's own privacy policy then also governs their use. We additionally share information with service providers who support our operations (hosting, analytics, communications) under confidentiality obligations; when required by law, subpoena, or to protect rights and safety; and in connection with a business transfer such as a merger or acquisition. We do not sell your personal information for money.

How We Protect Information

We use administrative, technical, and physical safeguards appropriate to the sensitivity of the information, including encrypted transmission of form data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security; please use reasonable care with your own credentials and devices.

Your Choices and Rights

You may request access to, correction of, or deletion of the personal information we hold about you by emailing [email protected], and we will respond as required by applicable law. Depending on your state of residence, you may have additional rights — such as the right to know categories of information collected and shared, or to opt out of certain sharing — which you can exercise through the same address. You can opt out of marketing emails using the unsubscribe link in any message. Note that lenders who received your information maintain their own records under their own policies and legal obligations.

Children

This website and service are intended for adults of legal contracting age and are not directed to children under 18. We do not knowingly collect information from children; if you believe a child has provided information to us, contact us and we will delete it.

Changes to This Policy

We may update this policy from time to time. The current version is always the one published on this page, and material changes will be reflected here. Continued use of the site after changes take effect constitutes acceptance of the updated policy.

Contact

Questions about this policy or our data practices: [email protected], or OpenRoad Lending, 5600 Commerce Way, Columbus, OH 43215, phone 888-759-7285.